Updated MAR 4, 2021

Privacy Policy

Introduction

Effective as of Mar 4, 2021

Welcome to Demodeck, a service provided by Demodeck, Inc.

Your privacy is important to us. This Privacy Policy explains how we collect, store, use, disclose and otherwise process your information when you use Demodeck.

Please take some time to read this Privacy Policy, along with our Terms of Service, in order to ensure you understand and are comfortable with our use and disclosure of your personal information. If you see an undefined term in this Privacy Policy, it has the same meaning given to it in our Terms of Use.

If you do not agree to any of the provisions of this Privacy Policy, you should not use our App. If you have any questions or concerns about this Privacy Policy, you can contact us at support@demodeck.com.

When this policy mentions “Demodeck,” “we,” “us,” or “our,” it refers to the Demodeck entity that is responsible for your information under this Privacy Policy.

Our Privacy Principles

Demodeck is committed to putting its users first and believes you should know what data we collect about you, why we collect it, and how we use and share it. That’s why we’ve designed this Privacy Policy to give you simple, clear, and actionable information about our privacy and data protection practices.

Information We Collect

The personal information we collect is related to providing the App and its features and falls into two general categories.

  1. Information you provide to use
  2. Information collected automatically
Information You Provide

We ask for and collect the below personal information when you use the App. This information is necessary for the adequate performance of the contract between you and us and to comply with our obligations thereunder.

We process this information in light of our legitimate interest in improving the App and giving our users the best experience, and where it is necessary for the adequate performance of any contract between us and you, including but not limited to the Terms of Use. Without it, we may not be able to provide you with all the requested services and features of the App.

To use Demodeck you will need to provide us with certain information:

  1. Account Information - When you register a Demodeck account, you will need to provide your full name, your email address, your phone number, and choose a password.
Information We Collect Automatically

There is certain information that we collect automatically as the result of your use of the App. This information generally includes:

  1. Usage Information - We collect information about your interactions with the App, including streaming, offline listening or downloading tracks and ideas, uploading or recording tracks and ideas, sharing something with another user, joining or leaving an artist, the time, frequency and duration of your visits to the App, and whether you interact with notifications, for example, if you opened, or tapped on a notification.
  2. Location Data – When you use certain features of the App, we may collect data about your general location. We use this data to understand where users are using our app from. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings.
  3. Device Information – We collect information from and about the devices you use, including how you interact with the App and information about the device itself, such as the hardware model, operating system, and phone IDs. This information allows us to recognize and associate your activity, and to send notifications to your device when there are updates to your projects.

How We Use Your Information

We use the personal information we collect from you for a range of different business:

Provide, Improve, and Develop the App
  1. To operate and maintain your Demodeck account, and to provide you with access to use of the App. Your email address and password are used to identify you when you log into the App.
  2. To send you push notifications for relevant project updates.
  3. To provide users with stats and insights about their listening behavior of their music, (i.e. streaming and downloading their tracks).
  4. Your email may be used to send you updates and notifications about your account.
  5. To respond to you about any comment or enquiry you have submitted.
Maintain a Safe and Secure Environment
  1. Detect and prevent fraud, spam, abuse, security incidents, and other suspicious activity.
  2. Verify and authenticate your identity and prevent unauthorized or illegal activity.
  3. Enhance the safety and security of our products and services.
  4. Conduct security investigations and risk assessments.
  5. To provide you with customer and technical support.
Sharing of Your Information

This section describes how the information collected or generated through your use of the App may be shared by you or by us.

  1. Through Your Artist – Your full name will be accessible to any other members of the artists that you are a member of.
  2. Through Shared Content – Your full name and email address will be made available to anybody who has access to or is shared on something that you are shared on.
  3. Protecting our Rights – We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interest.
  4. Change of Control – We may also share your personal data as part of a sale, merger or change in control of Demodeck, or in preparation for any of these events. Any other entity that buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

Notice To California Users

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following details regarding the categories of personal information about California residents we have collected or disclosed within the preceding 12 months.

We collected, including through service providers, the following categories of personal information:

  1. Identifiers, such as your name, email address, phone number, device IDs, user IDs, and other similar identifiers;
  2. Information from and about the devices you use, including how you interact with the App and information about the device itself, such as the hardware model, operating system, and phone IDs;
  3. Geolocation data derived from IP addresses; and
  4. Audio, visual, and other electronic information, such as sound recordings, images, and lyrics.
Sources of Personal Information

We collected this personal information directly from California residents themselves.

Purposes

We used this personal information for a range of operational business purposes, including:

  1. To operate and maintain the App and your account;
  2. To perform research and development;
  3. To perform data and business analytics;
  4. To detect and prevent fraud or abuse;
  5. To perform identity verification;
  6. To process user inquiries and requests;
  7. To perform security and other risk testing;
  8. To undertake quality assurance measures;
  9. To maintain our systems and infrastructure;
  10. To comply with law or exercise or defend legal claims;
  11. To perform accounting, audits and other internal functions; and
  12. To otherwise operate our business and achieve our business objectives
Disclosures of Personal Information

We disclosed the following personal information to third parties, as set forth below, for our operational business purposes:

  1. Identifiers, such as your name, email address, phone number, device IDs, user IDs, and other similar identifiers;
  2. Information from and about the devices you use, including how you interact with the App and information about the device itself, such as the hardware model, operating system, and phone IDs;
  3. Geolocation data derived from IP addresses; and
  4. Audio, visual, and other electronic information, such as sound recordings, images, and lyrics.
Sales of Personal Information

We do not “sell” personal information.

Exercising Your California Privacy Rights

CCPA and other California law provides California residents with the additional rights listed below. You may exercise any of the rights described in this section through the Help Center or by contacting us at support@demodeck.com. Please note that we may request information from you in order to verify your identity, such as your email address or a picture and then use that information to match it with information we already have. We will respond to your request consistent with applicable law. If you would like an authorized agent to make a request on your behalf, the agent may do so by contacting us at support@demodeck.com. Upon receipt of a request by an agent, we will require the agent’s power of attorney or signed, written permission that you have authorized the agent to act on your behalf.

  1. Right to Access: You have the right to know and access what personal information we have collected about you over the past 12 months, including: the categories of personal information we’ve collected about you; the categories of sources from which the personal information is collected; the categories of third parties to which we have shared or sold personal information; and the specific pieces of personal information we have collected about you.
  2. Right to Deletion: You have the right to request that we delete personal information we have collected from you. In some instances, however, we may decline to honor your request where an exception applies.
  3. Other Rights: You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.

Contact Information

If you have questions or complaints about this Privacy Policy or our practices, please contact our Data Protection Officer by email at dataprotectionofficer@demodeck.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the App and update the “Last Amended” date at the top of this page. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website. Your continued access to or use of the App after the effective date of such changes will be subject to the revised Privacy Policy.

Demodeck app icon

Download Demodeck today

No subscriptions, no payments. Completely free.

Download for iOS